ace356 Terms and Conditions

ace356 is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between ace356 and the person using the platform ("you" or "user").

By using the ace356 website, mobile version, and related services, you are considered to have fully agreed to each point of these Terms. If you disagree with any term, please do not use the platform.

ace356 reserves the right to change or update these Terms at any time. Continued use of the platform after any change means you have accepted the updated Terms.

The following eligibility conditions must be met to register and use the ace356 platform:

• You must be 21 years of age or older. This platform is open only to those aged 21 and above.
• You must be a real person; using any automated software or bot is prohibited.
• You must have a valid bank account or mobile financial service (bKash, Nagad, or Rocket) account.
• You are using the platform of your own free will and independently.
• No previous ban or restriction imposed by ace356 is currently in effect against you.

ace356 reserves the right to verify your age in cases of suspicion. If false information is provided, the account will be closed and deposited funds may be forfeited.

3.1 Registration Process

You must provide accurate and complete information when registering with ace356. Each person may open only one account. If the same person operates multiple accounts, all accounts will be closed and deposited funds may be forfeited.

3.2 Protecting Your Login Details

It is your responsibility to keep your username and password confidential. You are fully responsible for all activity carried out from your account. If your account security is compromised, notify the ace356 support team immediately.

3.3 Account Verification

ace356 may request identity verification at any time for security purposes. This process may require a copy of your national ID card, passport, or driving licence. Withdrawals may be held until verification is complete.

4.1 Deposit

Funds can be deposited at ace356 via bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposits are generally processed instantly. If there is a delay due to a technical issue, please notify the support team.

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made using the same method used for the deposit. Withdrawals may be held until account verification is complete.

4.3 Transaction Limits and Conditions

• All transactions are conducted in Bangladeshi Taka (BDT/৳).
• ace356 reserves the right to suspend or cancel any suspicious transaction.
• If money laundering or fraudulent activity is detected, the account will be closed immediately.
• Deposits from third-party accounts will not be accepted.

5.1 Welcome Bonus

ace356 offers new members a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500. Deposit ৳22,000 or more and receive the maximum ৳15,000 bonus, giving a total balance of ৳37,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x (ten times). This means the bonus amount must be wagered ten times before it can be withdrawn. Funds earned with the bonus cannot be withdrawn before the wagering requirement is met.

5.3 General Bonus Terms

• Bonus offers must be used within a specified period, otherwise they will expire.
• In cases of bonus abuse or fraudulent activity, ace356 reserves the right to cancel the bonus and suspend the account.
• ace356 reserves the right to change, cancel, or withdraw any bonus offer at any time.
• If multiple accounts from the same household or device claim a bonus, this will be treated as fraud.

The ace356 VIP program has 5 tiers. You can move up to higher tiers through regular play, and each tier comes with a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

VIP cashback is credited to your account every week. Wagering requirements may apply to cashback. ace356 reserves the right to change the VIP program terms at any time.

ace356 ensures fair play as a safe and reliable platform. Our games are powered by SSL encryption and Random Number Generator (RNG) technology.

7.1 Prohibited Activities

• Using any software, bot, or automated system to operate games is prohibited.
• Attempting to hack, collude with others, or manipulate the gaming system is not permitted.
• Exploiting any technical error or vulnerability in the platform is prohibited. All winnings obtained by exploiting such an error will be forfeited.
• Using multiple accounts to abuse bonuses or promotions is not permitted.

7.2 Technical Errors

If the outcome of any game or bet is affected by a server error, network issue, or other technical reason, ace356 reserves the right to void that specific game or bet and may refund the deposited amount.

ace356 is fully committed to responsible gaming. We believe gaming is for entertainment only — not a way to solve financial problems.

• Users can set daily, weekly, or monthly deposit limits on their own account.
• Through the self-exclusion feature, you can temporarily close your account for a set period.
• If you feel you may have a gambling problem, please contact us immediately or seek professional help.

For more information, visit our Responsible Gaming page.

ace356 treats the protection of your personal information as its highest priority. Our platform uses SSL encryption and your information is never sold to any third party.

• Information provided at registration is used solely for account management and verification.
• To learn more about our privacy practices, please visit the Privacy Policy page.
• ace356 may be required to provide information to relevant authorities in cases of legal obligation.

10.1 Closure by ace356

ace356 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of the Terms and Conditions
• Providing false or misleading information
• Involvement in fraudulent activity
• Failure to pass age verification
• Participation in money laundering or other illegal activity

10.2 Closure by the User

You may request to close your account at any time. Please complete all valid withdrawals before closing your account. In the case of self-exclusion, the account cannot be reopened before the specified period has ended.

ace356 is committed to providing the highest quality service. However, ace356's liability is limited in certain areas:

• ace356 is not responsible for issues caused by internet connection problems or disruptions to third-party services.
• ace356 is not liable if account information is stolen or misused due to the user's own negligence.
• ace356 is not responsible for temporary service interruptions caused by unexpected technical issues.
• ace356 accepts no liability for financial losses arising from gambling — each person places bets at their own risk.

ace356 is committed to resolving any user complaint quickly and fairly. The complaints process is as follows:

• First, contact the support team via 24/7 live chat.
• If the matter is not resolved via live chat, send a detailed complaint to [email protected].
• ace356 considers all complaints with equal importance and responds within a reasonable time.
• When submitting a complaint, please include the transaction ID, date, and full details.

ace356 always maintains fairness and transparency in resolving disputes.

13.1 Changes to the Terms

ace356 may change these terms and conditions at any time. A notice will be posted on the platform before any change takes effect. Continued use of the platform after a change means you have agreed to the new terms.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain fully in effect.

13.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the complete agreement between ace356 and the user. This document replaces any prior oral or written agreements.

13.4 Language of Communication

All official communication with ace356 can be conducted in Bengali. Our support team provides assistance in Bengali.